How We Rate Casinos

At Big Ass Tour, we've developed a comprehensive methodology to evaluate online poker and casino platforms operating in Australia. Our rating system considers multiple factors that matter most to Australian players, helping you make informed decisions about where to play.

1. Licensing & Regulation

Trust and legitimacy are paramount. We prioritise casinos holding valid licenses from recognised regulatory bodies including the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curaçao eGaming, or official Australian state licenses. We verify:

• Active, current gaming licenses
• Regulatory compliance history
• Adherence to industry standards and player protection laws
• Transparency of licensing information on the website

2. Game Selection & Software Providers

Variety and quality of games enhance your playing experience. We assess:

• Breadth of poker variants and cash games
• Selection of slots, live casino, and table games
• Quality and reputation of software providers (e.g., NetEnt, Microgaming, Evolution Gaming)
• Game fairness and RTP (Return to Player) percentages
• Regular game updates and new releases

3. Bonus Terms & Wagering Requirements

Promotional offers should be fair and transparent. We evaluate:

• Clarity and fairness of bonus terms and conditions
• Realistic wagering requirements (rollover rates)
• Maximum cashout limits and restrictions
• Availability of bonuses for Australian players
• No hidden clauses or unreasonable restrictions

4. Payment Methods & Withdrawal Speed

Convenient and secure transactions are essential. We examine:

• Accepted payment options (credit/debit cards, e-wallets, cryptocurrencies, bank transfers)
• Deposit and withdrawal processing times
• Minimum and maximum transaction limits
• Transaction fees and charges
• Security of payment processing

5. Customer Support

Responsive assistance when you need it matters. We assess:

• 24/7 live chat availability
• Email support responsiveness
• Phone support options
• Knowledge and professionalism of support staff
• Average response and resolution times

6. Mobile Experience

Mobile-friendly gaming is increasingly important. We evaluate:

• Responsive website design for all devices
• Availability and quality of dedicated mobile apps (iOS/Android)
• Speed and performance on mobile devices
• Game functionality and navigation on mobile
• User interface and overall usability

7. Responsible Gaming Tools

Player protection is a critical responsibility. We review:

• Deposit limits and spending controls
• Self-exclusion options
• Cooling-off periods
• Reality checks and session reminders
• Links to problem gambling support services
• Promotion of responsible gaming practices

8. Our Rating Scale

We use a 1-10 point scale to rate casinos, with scores based on comprehensive evaluation across all criteria above:

• 9-10 (Excellent): Outstanding platforms meeting the highest standards. Highly recommended for Australian players.
• 7-8 (Very Good): Strong casinos with minor areas for improvement. Reliable and trustworthy.
• 5-6 (Good): Solid options with some notable strengths and weaknesses. Suitable for most players with due diligence.
• 3-4 (Fair): Casinos with significant drawbacks or concerns. Proceed with caution.
• 1-2 (Poor): Platforms we cannot recommend. Major red flags or regulatory issues present.

Each casino receives a detailed breakdown of scores across all rating categories, plus our expert commentary on key findings. Always play responsibly and within your means.